Credit Received Email - Customer Notification

The Credit Received Email feature allows you to send an email notification to customers whenever they receive store credit. This helps keep customers informed about their newly earned credit and encourages them to return to your store.

In-App Settings

To configure the Credit Received Email:

Go to: Customization → Credit Receive Email → Set Up

Click Set Up to open the detailed email settings page.

Detailed Settings

1. Email Header

Customize the email header to match your store's communication style.

The header will be displayed at the top of the credit received email sent to customers.

2. Email Card

The card displayed in the email will automatically use the theme configured for the Launcher.

This keeps the email design consistent with your store's loyalty program experience.

Note: To change the card's appearance, you can update the theme settings in the Launcher.

3. CTA Button

The email includes a CTA button that directs customers to your store's Home page.

Customers can click the CTA to return to your store and continue shopping or use their available store credit.

How It Works

Once the Credit Received Email is configured and enabled, customers will receive an email notification when they receive store credit.

If you have any concerns or questions, please do not hesitate to contact us at [email protected].