How to Set Up the Sign-Up Reward Program

The Sign Up program allows you to reward customers with store credit when they create an account on your store. This is a simple way to encourage new visitors to become members and give them an incentive to make their first purchase.

Before You Start

To issue rewards through the Sign Up program, make sure Store Credit is enabled in your customer account settings.

Set Up a Sign-Up Reward

To configure the Sign Up reward:

1. From your Shopify admin, go to Loyup Apps.
2. Select Loyalty Programs.
3. Open the Sign Up program.

You’ll see the Sign Up settings page, where you can configure the reward details.

1. Set the Reward Value

In the Reward value field, enter the amount of store credit you want to give customers when they create an account.

For example, if you enter $5, customers will receive $5 USD in store credit when they sign up.

2. Set Store Credit Expiration

You can choose how long the sign-up reward remains available to customers.

• Never expires — The store credit remains available without an expiration date.
• Expires after a set period — The store credit expires after the period you specify.

Choose the option that best fits your loyalty program.

3. Apply the Reward to Existing Customers

By default, the sign-up reward applies to customers who create an account after the program is set up.

If you also want to reward customers who already had an account before the program was created, enable:

Issue this signup reward to customers who already created an account before this program was set up

This allows you to extend the sign-up reward to your existing customer base.

4. Add a Transaction Note

You can optionally add a Transaction note to describe the reward.

For example:

Sign-up reward

This note can help you identify why the store credit was issued.

Activate the Loyalty Widget

After setting up the Sign Up reward, you need to activate the Widget launcher so customers can access and register for your loyalty program from your storefront.

To activate the widget:

1. From your Shopify admin, go to Loyup Apps.
2. Select Customization.
3. Under Storefront, find Widget launcher.
4. Click Customize.
5. Activate the widget to display it on your storefront.

Once activated, the widget will appear on your store and give customers quick access to your loyalty program. Customers can use the widget to register for the loyalty program, view their rewards, and access available loyalty activities.

Note: Make sure the widget is activated if you want customers to easily discover and register for your loyalty program from your storefront.

Important Notes

• Customers must have a customer account to receive the sign-up reward.
• Store Credit must be enabled in your customer account settings before rewards can be issued.
• The sign-up reward is limited to once per customer.
• You can choose whether store credit expires or never expires.
• You can optionally extend the reward to customers who created their accounts before the Sign Up program was configured.
• The Widget launcher should be activated so customers can access and register for your loyalty program from your storefront.

If you have any questions or concerns, feel free to contact us at [email protected]